American Express Global Business Travel Hiring Drive 2024: American Express Global Business Travel Hiring Drive 2024 for its Agent Insights – Business Analyst. American Express Global Business Travel Drive organizes off-campus drives for candidates in any batch. To apply, candidates should have a Bachelor s degree. if you are interested, please apply as soon as possible.
Company Name: American Express Global Business Travel
Role: Agent Insights – Business Analyst
Location: Across India
Experience: 1 – 4 years
Qualification: Bachelor s degree
Batch: Any
Job Type: Full Time
Salary: Best in Industry
American Express Global Business Travel Hiring Drive 2024
Requirements:
- Proven experience in complex data analysis and business intelligence roles
- Advanced analytical skills with proficiency in data visualization and statistical analysis tools (e.g., Excel, Access, Alteryx, Power BI, Tableau) as well as robust attention to detail/quality; experience in storytelling from data and/or predictive analytics models
- Bring a Can Do Attitude that is flexible, creative, energetic and collaborative
- Excellent communication skills , with the ability to support Business Manager with the translation of complex data into actionable insights for non-technical stakeholders.
- Knowledge of relevant industry standards, regulations, and best practices in performance management and data analytic.
- You are a team player , but you are also able to work independently
- Speak English fluently
Responsibility:
- Support the Agent Insights Business Managers with their core activities of inspiring change and support them with the additional day to day analytics
- Partner with different teams within the organization such as Traveler Care, Commercial, Product & Technology and Customer Experience teams
- Prioritization : With ambitious priorities, show ability to prioritize and execute appropriate sets of activities to achieve performance management excellence.
- Clear distinction between why a set of tasks must be prioritized over others through understanding of cause and effect.
- Creative Thinking : Ability to think creatively to identify and deliver new, innovative analytical projects from existing and existing and new data sources
- Continuous Improvement : Find opportunities for process optimization, efficiency gains and automation leveraging data-driven insights and technology to drive continuous improvement.
- Instil and test and learn culture into existing business processes on order to improve overall business performance
- Long term solution oriented: You are confident to share your own ideas and challenge current ways of working, always with a long term solution in mind
- Proactivity : Holistic understanding of agent performance and ability to articulate performance hotspots and issues;
- Proactively, formulate coaching and performance improvement areas in a methodologically to key stakeholders in a concise and actionable manner.
- Knowledge : Become an expert; be curious and engage business stakeholders to learn about what drives Agent Performance.
Company Overview:
- American Express Global Business Travel (GBT) is the world??????s leading business partner for managed travel.
- We help companies and employees prosper by making sure travelers are present where and when it matters.
- We keep global business moving with the powerful backing of 16,000 travel professionals in more than 140 countries.
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