Etraveli Group Hiring Drive 2024: Etraveli Group Hiring Drive 2024 for its Customer Service Insights Analyst – Data Science. Etraveli Group Drive organizes off-campus drives for candidates in any batch. To apply, candidates should have a graduate/MBA/master’s degree in information systems, computer science, and statistics. if you are interested, please apply as soon as possible.
Company Name: Etraveli Group
Role: Customer Service Insights Analyst – Data Science
Location: Mumbai
Experience: 2+ years
Qualification: Graduate/MBA/Masters in information systems, computer science, statistics
Batch: Any
Job Type: Full Time
Salary: Best in Industry
Etraveli Group Hiring Drive 2024
Job Description:
- The Customer Services Analytics team is responsible for supporting strategic initiatives with data tools like Python, SQL, Qlik by performing impact analysis, data exploration, trend analysis etc.
- The individual is required to be a self-starter with a consultative mindset who can not only provide solutions to existing problems but also identify potential opportunities to improve and innovate in other areas and functions.
- Someone who is comfortable working with complex multidimensional data and thrives on getting to the bottom of issues.
Requirements:
- Graduate/MBA/Masters in information systems, computer science, statistics
- Communication skills with the ability to distill complex subjects to a wider audience with the ability to tailor insights to present clearly to different audiences.
- Good knowledge of SQL and any visualization tool (Qlik, Tableau, PowerBI)
- 2+ years of experience in an analytics role
- Must have – knowledge of Python/R
- Strong analytical skills and logic-driven mindset
- Good experiences (preferably 2+ years) in utilizing Python modules for data transformation, visualization and analysis of large datasets.
- Experience in using predictive modeling or clustering or NLP for generating insights
- SQL scripting skills will be advantageous
- Communication skills with the ability to distill complex subjects to a wider audience with the ability to tailor insights to present clearly to different audiences.
Responsibility:
- Identify, build, report and analyze drivers of Operational Key Performance Indicators.
- Continuously undertake deep-dives into key metrics and provide actionable recommendations around customer experience
- Ad-hoc reporting and analysis to support key strategic initiatives
- Identify opportunities to improve operational performance as well as processes
- Provide actionable data-driven recommendations to stakeholders’ business questions.
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