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American Express Hiring Drive 2024: American Express Hiring Drive 2024 for its Engineer II – Chat Data Analysis and NLP. American Express Drive organizes off-campus drives for candidates in any batch. To apply, candidates should have a bachelor’s degree in Computer Science, Engineering, or a related field. if you are interested, please apply as soon as possible.
Company Name: American Express
Role: Engineer II – Chat Data Analysis and NLP
Location: Gurugram
Experience: 1 – 5 years
Qualification: Bachelors degree in Computer Science, Engineering, or a related field.
Batch: Any
Job Type: Full Time
Salary: Best in Industry
American Express Hiring Drive 2024
Requirements:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Proven experience (X years) in chat data analysis, NLP, and Python development.
- Strong proficiency in Python programming and familiarity with relevant libraries (e.g., NLTK, spaCy).
- Experience with Kibana or similar data visualization tools.
- Solid understanding of UI development principles and experience with front-end technologies (e.g., HTML, CSS, JavaScript).
- Excellent problem-solving skills and ability to thrive in a fast-paced, collaborative environment.
- Strong communication skills and ability to effectively convey technical concepts to non-technical stakeholders.
- Masters degree in Computer Science or a related field.
- Experience with machine learning techniques and frameworks (e.g., TensorFlow, PyTorch).
- Familiarity with chatbot development frameworks and platforms (e.g., Dialogflow, Rasa).
- Knowledge of Elasticsearch and related technologies.
- Previous experience in a SaaS or tech startup environment.
Responsibility:
- As an Engineer II specializing in chat data analysis and NLP, you will play a pivotal role in enhancing our chatbots capabilities and user experience. Your responsibilities will include:
- Engage in Chat Data Analysis: Utilize advanced data analysis techniques to uncover hidden use cases, identify anomalies, and derive actionable insights from chat data.
- Python Code Development: Build and maintain robust Python code to engineer new features and functionalities, ensuring scalability and efficiency in our systems.
- NLP Pipeline Development: Develop and enhance Natural Language Processing (NLP) pipelines to improve the chatbots understanding and response accuracy.
- Kibana Dash-boarding: Create visually appealing dashboards in Kibana for effective chat data visualization, enabling stakeholders to gain valuable insights at a glance.
- Splashboard UI Development: Actively contribute to the development of the Splashboard UI, collaborating with cross-functional teams to ensure a seamless user experience.
- Prompt Tuning and Finalization: Assist in prompt tuning and finalization for our 2.0 system, leveraging chat data insights to optimize prompt effectiveness and user engagement.
Company Overviwe:
- At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.
- Whether were supporting our customersfinancial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
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